Services

Management and Operations Review

We provide expert analytical assessment of your operation. We identify your organization’s strengths and help you leverage them into enhanced service delivery to your community. We also identify opportunities for improvement and help you bring out the best in your center.

We engage your management team and operations staff to develop and help you implement achievable solutions.

Training

We develop training for your entire public safety communications operation. Our staff has been designing and delivering practical, meaningful, and effective training for many years – and has stayed current with best practices for assuring retention.

Every operation is unique, so our courses are custom designed to meet your specific objectives.

Public Policy Development

Our management team has worked on enumerable local public policy issues, but has also been influential on some of the most important national policy issues of public safety communications in the last 20 years. As former Presidents of APCO (the Association of Public-Safety Communications Officials) we have experience with regulatory issues, congressional legislation, and national policy development.

With experience providing national leadership on everything from location accuracy to the recent passage of Public Law 112.96 allocating broadband spectrum and $7 Billion for public safety broadband, we have the knowledge and perspective to guide your organization into the future.